Privacy Policy

Last Updated: February 6, 2026

At MadaNova (operated by Almada Global Trading), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase from https://madanova.com/.

1. WHO WE ARE

Data Controller: Almada Global Trading
CR Number: 193538-1
Jurisdiction: Kingdom of Bahrain

2. INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device and your interaction with the Site. When you make a purchase, we collect specific personal information.

A. Personal Information (Order Data):

Examples: Name, billing address, shipping address, email address, and phone number.
Purpose: To fulfill your order, arrange for shipping (locally or internationally), provide invoices, and communicate with you.

B. Payment Information:

Process: We do not store your full credit card or BenefitPay details on our servers. All transactions are processed via secure third-party payment gateways (such as Tap Payments).
Purpose: To process payments and prevent fraud.

C. Device Information:

Examples: IP address, browser type, time zone, and cookies.
Purpose: To load the Site accurately for you and perform analytics to improve our store.

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

Fulfill Orders: Processing payments, arranging shipping, and providing order confirmations.
Dropshipping Fulfillment: Since we operate a hybrid model, we may share your Name, Shipping Address, and Phone Number with our trusted international suppliers solely for the purpose of delivering your order.
Communication: To update you on your order status or send you marketing offers (if you have opted in).
Improve Services: Analyzing how customers use our website to improve the user experience.

4. SHARING YOUR PERSONAL INFORMATION

We respect your data and never sell it. However, we share necessary data with third parties to help us operate the store:

Suppliers & Logistics: We share shipping details with local couriers (for Bahrain stock) and international suppliers (for dropshipping items) to deliver your package.
Payment Processors: We share transaction data with Tap Payments and BenefitPay to process your payment securely.
Service Providers: We use platforms like WooCommerce/WordPress to power our online store.
Legal Compliance: We may share information to comply with applicable laws and regulations in the Kingdom of Bahrain, or to respond to a subpoena, search warrant, or other lawful request.

5. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records (for accounting and tax purposes) unless and until you ask us to delete this information.

6. COOKIES

We use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our Site.

7. SECURITY

We take reasonable precautions and follow industry best practices (including SSL encryption) to make sure your data is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

8. YOUR RIGHTS

Depending on your location (and under the Bahrain Personal Data Protection Law), you may have the right to:

Access the personal information we hold about you.
Ask that your personal information be corrected, updated, or deleted.

If you would like to exercise these rights, please contact us through the contact information below.

9. CHANGES

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

10. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

MadaNova (Almada Global Trading)

Address: Building 5012, Road 2866, Block 228, Muharraq, Kingdom of Bahrain
Email: almadastores@gmail.com
Phone: +973 3684 5416